SpiritWorks Software Inc. creates easy-to-use software for creative, legal and technical professionals and rental property managers.  Resort Rental Tracker Plus is tenant and reservation software that helps rental managers keep track of their units, guests, schedules, expenses and income.
Vacation Rental Tracker Plus Overview
Compare our rental property management software
Productivity Software Testimonials
Purchase a registration number
Productivity Software Support
Frequently asked questions about our productivity software
About SpiritWorks Software
Awards and Links to other websites
Softpedia Clean Award

What's New in Resort Rental Tracker Plus

Version 1.4.3.2 has the following improvements:

* Improvements to Rent Roll

* Improvements to Late Notice

* Improvements to Rental Receipts

* Improvements to Rental Income Report

* Invoice headers are now exported, backed up, imported and restored properly.

* Improvements to Import and Export of Account information in Expense Tracker.

* Fixed a problem with the printing of some reports.

* Several other minor improvements.


Version 1.4.3.1 has the following improvements:

* Improvements to Rent Roll

* Improvements to Late Notice

* Improvements to Vacate Tenant and Multiple Tenancy in Unit Tracker

* Improvements to Auto Import Income in RRTP's Other Income Tracker

* Improvements to posting Refunds in Reservation Tracker to Expense Tracker

* Improvements to posting Payments in Reservation Tracker to Other Income Tracker

* Improvements to Invoice & Confirmation Printing

* Improvements to VAT Report window

* Improvements to Time Chooser

* Improvements to Other Income Tracker Report

* Several other minor improvements.


Version 1.4.3 had the following improvements:

* New Address Format menu now changes to reflect the preference for each record
in Contact Tracker. Minor problems with this new feature have been fixed.

* if there is no check number when you click Print in Expense Tracker you are
now asked for one.

* The $/mi amount in the Travel Deduction section of Expense Tracker will now
accept a different amount for each record.

* Added a Category menu to Task Tracker so you can easily create several
different to do lists.

* Added new Find feature for Expense and Other Income Trackers. Instead of
asking if you want to go to the first or last record and then asking for a parameter
(Expense, Payee, Source, or Account), a list of records for the current
parameter is displayed. You have the option of changing the parameter, going to
any record in the list, or duplicating a record with the current date. Great for
recurring expenses.

* Added Owner accounting reports. After creating a Property Management Invoice
there is a new Reconcile Owner's Account button in the top right corner of the
Invoice screen. Clicking this button creates a new Rental Expense (or Other
Income) Tracker
record for the payment to (or from) the Owner. The payment is
also added to an Account field on the Owner's record in the Details section of
the Owner window. You can Print this field or create an Account Register for
the Owner.

* New option in Expense Tracker's New record dialog creates a Combined record
or check for the current Payee with the current Date.

* Management address now optional for Receipts and Notices.

* Added income and Expense totals for Buildings and ALL buildings and units to the
Property Management Invoice.

* Improvements to Work Order Tracker.

* In Schedule Checker you can now choose between printing All of the report or
just the Visible portion.

* Printing of Reservation Confirmations improved. You can now also print an
Envelope.

* Credits and Refunds added to the Payments field are now calculated correctly.

* Availability Checker is now closed when the Status for a Reservation changes.

* Improvements to Rental Income Tracker report.

* Improvements in Adding and Selecting both Units and Tenants.

* Improved Late Notices, Past month's rents and Special Late Charges (base
amount plus daily amount) now reported correctly. You can now also print an
Envelope
in all notices.

* Improved Rent Roll report.

* Negative or Credit Payments now allowed in Rental Income Tracker

* Credits now handled properly in Rental Income Tracker's Charges field. Recurring Credits also
supported.

* Improved printing of Receipts and Statements. You can now also print an
Envelope.

* Selecting, Adding and Vacating Tenants from Unit Tracker improved.

* Selecting, Adding and Vacating Units from Tenant Tracker improved.

* New dialog reminds you about choosing the correct Moved In date and then
displays the Date Chooser dialog.

* Problem with Auto Import Income in Other Income Tracker fixed.

* Minor problem with Auto Import Income in Contact Tracker fixed.

* Fixed a problem with the Waiting Tenants Report.

* Improved Invoice Printing including clarified More Printing Options.

* Added Liquid preference for Gals or Liters or Litres to Prefs window.

* Improvements to Other Income Tracker Reports.

* Improvements to Task Tracker Reports.

* Minor problems with Deleting Sample Data fixed.

* Minor improvements to Backup and Restore.

* Several other minor improvements.


Version 1.4.2 had the following improvements:

* Added Address Format menu to Prefs and Contact Tracker. There are now more options for both the Zip Code and State or Province field labels. Addresses can now be formatted correctly in 12 different international formats. Applies to Reservation Confirmations and Receipts, Admin Task Notices, and Mailing Lists.

* Added an A4 Paper Size option for European users to the More Print Options in the Reservation Tracker's Confirmation screen. Choosing the International Version in the Format section of Prefs, will also set the printing preference to A4.

* GST & VAT Tax Form generator has been moved to the Tax Forms section of Expense Tracker's Report section. You must enable the International Version in the Format section of Prefs to access this feature.

* Fixed problem with specifying a fixed amount management fee in PM Invoice

* Fixed a problem with inaccurate balance due reporting in Rent Roll.

* Improved the Translation algorithm for all reports and invoices.

* Added PayPal to list of Payment Types in Rental Income Tracker.

* Improved reporting of payment types (Method) in Other Income Tracker Report.

* Added two more Misc. fields to Contact Tracker for a total of four that you can use for any purpose.

* Added the World Time Map to Contact Tracker. Look for the Area Codes & WTM button above the Notes field.

* Several other minor improvements.


Version 1.4.1 had the following improvements:

* Rental Income Tracker (RIT) records can now be left with no payments. You must still Create a Statement or Receipt (but the payment amount can be zero). When New (in RIT) or Create RIT (in Tenant Tracker) is clicked, the existence of a record with no payments is checked.

* Improved Rent Statement when no rent has been paid.

* If the Charges in Rental Income Tracker are changed after creating the first receipt, the Payments field in Tenant Tracker is now updated with the new Amount Due.

* Fixed wrong dates on Late Notice.

* Added the number of days until Lease Expiration to the end of the Rent Roll report.

* Added Vacation Protection Policy to Reservation Tracker's Other Charges.

* This update is recommended for all users.

* Several other minor improvements.


Version 1.4.0 had the following improvements:

* Fixed a problem with choosing a date for a Deposit, Payment or Other Charge in Reservation Tracker.

* Added Charges and Payments to Unit Tracker's History field as an extra backup.

* Fixed Add Date to Housekeeping Schedule feature.

* All import and export scripts now are interrupted only by holding down the ctrl or command key.

* Account Register sliders now work in unison.

* Several other minor improvements.

* This update is recommended for all users.


Version 1.3.9.1 had the following improvements:

* Fixed a problem with the Resort Map when date format was dd/mm/yy

* Fixed Vacate Unit in Resort Unit Tracker

* Fixed a problem with the Occupancy Rate report when date format was dd/mm/yy

* Fixed Edit Line feature in History section of Vacation and Resort Unit Tracker

* Improved status check when going to another record in Reservation Tracker

* Fixed Tax Report in Reservation Tracker's Other Reports

* Fixed Find Unit in Tenant Tracker

* Choosing a Unit in Tenant Tracker now displays Only Vacant Units

* Show Only Vacant Units now toggles with Show All Units.

* Several other minor improvements.

* This update is recommended for all users.


Version 1.3.9 had the following improvements:

* Arrival and Departure times are now added to the Arrival Reminder in Reservation Tracker's Admin Tasks.

* If you change an Arrival or Departure date for an existing reservation you are now asked if you want to change the amount due.

* Added Guest Names to the Daily Reminders in Reservation Tracker

* Added option to add reminders to return security deposits to Daily Reminders.

* You can't create a Confirmation for a Waiting or Canceled reservation.

* You can't create a Receipt for a reservation with no payments.

* New Reservation Tracker preference for the 1st Payment Due Amount.

* New Reservation Tracker preference for the 1st Payment Due Date.

* Added Unit name(s) to top of Confirmation.

* Added new Confirmation Options preference to Show Rate Names instead of Unit Name (if more than one unit on reservation) or "Rental Charge".

* Moved Balance Due line to end of Confirmations.

* First Time Users who Click Here to Set Initial Preferences are now offered the choice of setting the Desktop Cover immediately.

* When you are changing a date - if the date field is not empty and you click a Choose button - the month, day and year for the date to be changed are displayed instead of the current date.

* Added Temperature and Area converters to the Universal Calculator

* Several other minor improvements.

* This update is recommended for all users.


Version 1.3.8 had the following improvements:

* Long amount is now added to Dollar field in the Check Printing window.

* In Reservation Tracker, PayPal is now a payment method.

* Stray clicks will no longer interrupt the Export or Backup process.

* To have all charges due by the Deposit date use the Prepay Charges option in the Deposit section of Reservation Tracker.

* To switch from security deposits to prepayment deposits select the I accept prepayment deposits instead of security deposits option on the Reservation Tracker Prefs screen. To access this screen, click Prefs and then Reservation Tracker Prefs.

* In Reservation Tracker, if you have filled in the 1st Due Date and the Amount Due fields then Unpaid will change to 1st Due when the deposit has been paid or partially paid, so you can access these fields.

* The 1st Due Date feature in the Deposit section in Reservation Tracker has been changed and no longer applies to Deposits. Deposits are due on the Date Due. The Amount Due is due on the 1st Due Date.

* There is now an option for a second payment due date on the Reservation Tracker Prefs screen. If you require two payments before arrival (plus a deposit) select the I require a second prepayment in the amount of option. You will be asked if this amount is a Percent, a Multiple of one nights rate, a Variable amount, or a Set Amount, and for the number of days prior to arrival that this second payment is due. If the Prepay Charges option is enabled, the remainder of charges will be computed if you choose Variable. The 1st Due Date and Amount Due must be filled in for the second due date to be activated.

* Fixed problem updating Unit History when Reservation Charges were edited and when a Security Deposit was returned.

* Improvements to the Add Payment feature in Tenant Tracker's Payments section.

* Several other minor improvements.

This update is recommended for all users.


Version 1.3.7.2 had the following improvements:

* Fixed minor problem in Backup button that could exclude Asset Tracker and Work Order Tracker.

* The Deposit amount is now called a "Final Payment" when PrePay Charges and 1st Payment features are both enabled in Reservation Tracker's Deposit section.

* Improved Contact Chooser feature.

Version 1.3.7.1 had the following improvements:

* Minor fix to Restore button


Version 1.3.7 had the following improvements:

* Added 1099-MISC Printing feature to Expense Tracker's Reports - this works similarly to the check printing feature.

* Added the Unit ID to the Admin Tasks templates.

* Fixed problem in Reminder list with reservation numbers that do not have a # - Reservation numbers with no # are permitted again provided the first char is not a number.

* In the Housekeeping window, if you list Departures but not Arrivals, dates with an Arrival are now marked with the familiar Dep & Arr Status.

* Fixed a problem with the totals in Reservation Tracker's Income Report.

* Fixed a problem in Rental Income Tracker when subsidy = rent amount.

* Fixed problem with using Default Moved In date in Rental Income Tracker.

* Fixed problem with Auto Import Income in Other Income Tracker.

* Made a few changes to the way the batch reports work in Rental Income Tracker.

* New Sort feature in Go To screen in Contact Tracker which now loads much quicker with large numbers of contact records.

* Fixed some problems with Add to Contact Tracker in the Owners Details or Description screen finding the right record.

* Changing the TaxID# and Commission fields in Contact Tracker now properly updates the Owners Details or Description screen.

* Fixed a problem with Main Menu buttons having the wrong label after restore.

* Several other minor improvements.

This update is recommended for all users.


Version 1.3.6 had the following improvements:

* Management Fees are now exported and imported in Vacation Unit Tracker

* In Work Order Tracker's Add/Select Issue window there is a new button which Adds Tenants to the List. When a tenant is chosen from the list, the phone number is added to the Vendor Notes and the Unit ID is automatically filled in.

* Sort by Date in Admin Tasks Daily Reminders window now works when date format is dd/mm/yy

* Fixed the Delete Res button in Resort Unit Tracker so that both the reservation record and the line are deleted, rather than just the line.

* Fixed Reset button in check printing window

* Minor problem with Import New WR Reservation fixed

* Several other minor improvements.

This update is recommended for all users.


Version 1.3.5 had the following improvements:

* You can now add Service Fee charges as a percentage of rent in Reservation Tracker

* Fixed a problem with entering a departure date over 12 months away

* Fixed a problem with the WebReserv import and export in Reservation Tracker.

* In Resort Rental Tracker Plus you can now create reservations for Tenant occupied units.

* Fixed a problem in PM Invoice - if the total of other income > 0 then total due to or from owner is now correct

* You can now add two additional columns to the Housekeeping window. These are the Guest Name and the # of Persons.

* An error when importing Resort Map data was fixed

* Several other minor improvements.

This update is recommended for all users.


Version 1.3.4 had the following improvements:

* Improved Work Order Tracker

* Late charges are now added to the First Payment in Rental Income Tracker if the tenant is late.

* Stored credit card numbers in Reservation Tracker's Online Payments window are now exported and imported. The Look Up feature has been fixed.

* Several other minor improvements.

This update is recommended for all users.


Version 1.3.3 had the following improvements:

* Improved the ways Rates are Modified and Deleted from the Rates window, and added to Reservations. Fixed a problem with the Multiple Rates feature.

* Minor modifications and improvements to Property Management Invoice.

* Clicking the Admin Tasks button in Reservation Tracker reveals the following new features and controls:

  • Create Statement - When the guest arrives, you may want to print a Statement for them.
  • Misc Notice or Contract - you can use this feature to send an email to a guest for any purpose (ie, a rental agreement or contract).
  • Click Open Daily Reminders to view a scrolling list of reminders with a Done button for each Task. Each line contains the Date the software has assigned for this task, the name of the task and the reservation number. You can click any of these lines to go to the Reservation Tracker record.
  • Security Deposit Due - you can send an email to a guest to remind them that their security deposit is due. Click Enable to add a reminder for this task.
  • Tentative Res Expiring - you can send an email to a guest to remind them that their Tentative reservation is expiring. Click Enable to add a reminder for this task to the Daily Reminders list.
  • Arrival Reminder - you can also send an email to a guest to remind them that their Arrival date is approaching. Click Enable to add a reminder for this task to the Daily Reminders list.
  • Thank You Note - you can also send an email to a guest after their departure.
  • Add a Property Management Invoice reminder to the list by clicking the Enable PM Invoice Reminder option. Click the Create PM Invoice button to create an invoice.
  • You can also add dates to your Daily Reminders list to make sure Pre Cleaning and Post Cleaning for each reservation are performed.
  • WebReserv.com provides an excellent online booking service, which can be added to your website or is provided as a subdomain to their website. Once you have signed up, you can click WebReserv Setup and upload reservations from Reservation Tracker, so WebReservation's availability tables will be accurate. You will also be able to download reservations from WebReserv, so that you can use all of the great features of Reservation Tracker too. North American users should click here and European users should click here for more information.
* Many other minor improvements.

This update is recommended for all users.
Version 1.3.2 had the following improvements:

* The Update feature in Reservation Tracker has been fixed
* The list of months in the Availability checker has been updated
* The Translations table in Preferences window is now updated properly on Restore Record
* Using the Translation feature in Reservation Tracker no longer causes emails to be duplicated.
* The Number of weeks before arrival that the deposit is due in the Reservation Tracker Prefs window must now be a whole number.
* There is a new option in the Reservation Tracker Prefs window which will add the Reservation # to the subject line of Confirmation emails. The name of your business has also been added to the subject line.
* A couple of other minor improvements.

This update is recommended for all users.


Version 1.3.1 had the following improve

* Rental Income Tracker's Graph Report now offers Biggest month AND Rent Due options
* Multiple batch numbers can now be added to one Rental Income Tracker record (one for each partial payment for example)
* Memorial Day is listed on the last Monday in May in the Calendar
* When a Confirmation is pasted into an email it now only gets pasted once.
* New Guest List report (in Reservation Tracker's Other Reports) shows what guest or tenant is in each unit.
* Several other minor improvements.

This update is recommended for all users.


Version 1.3.0 had the following improvements:

Reservation Tracker
* You can now process Online Credit Card Payments. When the Enable Online Payments option in either Reservation Tracker or Tenant Tracker Preferences is selected, a new button will appear at the bottom of the Rental Income Tracker window called OCCP. Clicking this button opens a new window where you can Store and Lookup credit card information for your tenants or guests. There are separate windows (and therefore lists) for tenants and guests. When you choose the payment type of Credit Card in Rental Income Tracker or Reservation Tracker, you will have the option of using this new feature. Go to http://www.productivity-software.com/online_payments.html for more information.
* When a Reservation Payment is made with the new Online Credit Card Payment feature, the confirmation number and process id # are both added to the Notes field.
* When Payments in Reservation Tracker are added to Other Income Tracker the Tax Paid is now checked to see if it was previously added. Duplicate Tax payment problems have been fixed.
* If you edit a payment in Reservation Tracker, Other Income Tracker is automatically updated if there is a record for that payment.
* Problems printing Confirmations and Statements have been fixed.
* New Reservation Tracker Preferences window allows you to choose if you want to Create Other Income Tracker records for all Security Deposits (and select the Deposit Account), Create Other Income Tracker records for all Payments (and select the Payment Account), Create Contact Tracker records for all reservations, specify the number of weeks prior to arrival that the Security Deposit is due, set the Deposit Preferences and Amount, set the Lock Code length, Enable Online Payments and go to the Reservation Credit Card Processor (RCCP) window.
* Tentative reservations can now be added to the HTML charts for a single Unit (go to Availability Checker, click Select Unit, click Save, HTML and then Yes). The resulting html file can be uploaded to your website or incorporated into an existing page.

Rental Income Tracker
* In Rental Income Tracker, you can now unlock older records so you can add or edit Charges and Payments by using the new Rent Paid option.
* Notes about Payments in Rental Income Tracker now include amounts as well as dates and the method paid. If the method is Online Credit Card Payment the confirmation number and process id # are both added to the Notes field.
* You can now add additional Rents (such as a Guest Rent) to Tenant Tracker's or Rental Income Tracker's Charges field. You can no longer add Metered charges directly to Rental Income Tracker, they must be added to Tenant Tracker first.

* Subsidy Payments are no longer automatically added to Rental Income Tracker records. When you receive a subsidy payment, you should return to the correct Rental Income Tracker record and add a partial payment for the Subsidy Payment. If the Rent Paid option is enabled, click it to allow editing of the record. Then choose the correct Payment Date, enter the subsidy Payment amount and click Create Receipt. If you liked the way it worked before, click Prefs in Tenant Tracker and select the Automatically Add Subsidy Payments option. Subsidy payments are now always listed second instead of first in the Payments field in both Tenant Tracker and Rental Income Tracker.

* Added an Exclude Subsidy Payments option to Rental Income Tracker report
* A problem causing an inaccurate Balance Due for Rental Income Tracker records with Metered Charges (and Usage amounts) has been fixed. Usage amounts are now always added to Metered Charges.
* Added a Sort feature to the Batch Chooser window in Rental Income Tracker's Report Options.
* Improvements to the Automatically Create Payments (ACP) feature in Rental Income Tracker.
* Clicking a line in the Rental Income Tracker report, when the data was pulled from Tenant Tracker, now goes to the correct record. This feature is implemented in most reports.
* In Rental Income Tracker reports there is now a Graph Monthly Totals button which has limited functionality and only works for All Dates.

Tenant Tracker and Unit Tracker
* New preference in Tenant Tracker lets you choose between paying Rent First or Deposits First
* Create RIT (Rental Income Tracker record) and VIew RIT buttons added to Payments section of Tenant Tracker.
* New Edit Payments dialog in Tenant Tracker's Payments section allows you to change dates and amounts more easily.
* Payments in Tenant Tracker's Payments field are now sorted automatically. To invoke this feature for existing payments, click the Sort button with the ctrl (or Apple) key held down.
* Fixed a problem with saving multiple lines in the Additional Lease names field in Tenant Tracker
* Added a List only unassigned tenants button to the Choose Tenant window in Unit Tracker and the Go To Tenant window in Tenant Tracker.
* Fixed a problem generating Rent Roll Reports from the Tenant Report (enabling the Late or Due Tenants option changes the report to a Rent Roll report).
* Balance Due field is no longer updated by Payment History report button in Tenant Tracker.
* Clicking the Unit field in Rental Unit Tracker with the ctrl key held down will reassign all the tenants to the correct units. Vacated tenant records are not changed

Resort Map
* Resort Map data is now Exported, Backed Up, Restored and Imported properly. If you are updating from the previous version and you want to save your Resort Map, copy your resortmap.rev file to your Desktop. After removing the old program and installing the new one, replace the new version of the resortmap.rev file with the one on your Desktop.

Asset Tracker
* When an Asset is Sold in Asset Tracker it is now automatically removed from the Assets list in Unit Tracker.
* When the Unit for an Asset is changed in Asset Tracker it is now automatically moved from the original unit to the other in the Assets list in Commercial Unit Tracker.

All/Other Components
* Tab adjustment buttons now work together in all reports.
* Improved Email features. Users now have the choice of using the email program on their computer or an online email program.
* Improvements to window positioning. Windows users should no longer experience the invisible windows problem.
* Added Register and Download buttons to the Register screen. An external links.txt file is now available for Affiliates to use, to have these buttons access their affiliate links.

This update is recommended for all users.


Version 1.2.1 had the following improvements:

* Fixed a problem with choosing a Unit in Schedule Checker
* Restored dialog that asks about changing the Status in Reservation Tracker
* Fixed a bug in Modify Charges in Rental Income Tracker
* Fixed a problem with WD/WE rates when listed for each day in Reservations
* The method of payment is now recorded in Rental Income Tracker. and is also added to the Receipt.
*All payments are now added to the Payments field (formerly the Partial Payments field) in the expanded Rental Income Tracker window
* US Holidays feature added to Monthly Calendar
* A few other minor improvements.

This update is recommended for all users.


Version 1.2 had the following improvements:

* New Tenant Tracker Preferences allows you to set a Default Moved In date. Instead of entering the first date for using the software for existing tenants in the Moved In date field, you can now put the actual moved in date there, and enter the first date for existing tenants in the new preferences window. You can also reset whether to add Subsidies to Receipts.
* Backup files now record all window colors, locations and if they were open or not, so that more of the users environment can be restored.
* Problem selecting Tenant in Unit Tracker fixed.
* The method of payment is now recorded in Rental Income Tracker again.
* Many other minor improvements.

This update is recommended for all users.


Version 1.1 had the following improvements:

* Fixed problem with exporting Availability Checker to HTML
* Reservations for multiple months are now multiplied by monthly rate correctly
* Fixed problem adding a tenant to Vacation Unit Tracker
* Fixed problem vacating a unit from Tenant Tracker
* Fixed a problem adding an Asset in Vacation Unit Tracker
* When you click a Resort Map shape for a reservation and choose Payment and there is only one active reservation for that unit, you are now taken directly to the Reservation Tracker record.
* Monthly reservations are now assigned the correct color in the Resort Map
* Added a new preferences window to Reservation Tracker with a new option for creating new contact records for each reservation.
* Added Vacate Unit button to Vacation Unit Tracker
* Fixed problem with rent receipts reporting an amount of $0
* Improvements made to the Money Exchange section of the Universal Calculator
* The state of the Waiting button and the list of Other Charges with their descriptions are now included in the Tenant Tracker section of the backup file
* Many other minor improvements.

This update is recommended for all users.


Version 1.0 is a combination of Rental Property Tracker and Vacation Rental Tracker and adds the following new features:

* Asset Tracker keeps track of any appliances, furniture, etc. that is rented with the unit.
* Work Order Tracker keeps track of any repairs or maintenance schedules.
* The Resort Map is a graphical representation of your units and allows you to quickly pick a unit when you want to record a payment, select a new Tenant, create a new Reservation or go to the Resort Unit Tracker record.
* Two new tabs have been added to Vacation Unit Tracker where you can assign a Tenant (for long term rentals) and keep track of all the Assets in a unit.

 

Click here to get your copy of Resort Rental Tracker now!